Hiring a company

Choose a pest control company with clear questions

Check relevant services, current credentials, coverage and written terms before agreeing to pest control work.

PestLookup
PestLookup
Editorial illustration of a home and pest inspection checklist

Shortlist for your exact request

Compare the specific pest and service on each profile, along with the locations served and customer types. A company offering prevention advice may not offer treatment or structural exclusion.

Contact the branch that would do your work. Ask about relevant experience, who will attend, availability and any inspection charge. Consider reviews together with their count and the other information you can confirm.

Ask for current, relevant credentials

Ask what licences or authorizations apply to the proposed work in your location, who holds them and how you can check the issuer's current record. Ask what insurance covers the proposed activity.

Business licensing, individual applicator qualifications, insurance, voluntary certifications and association memberships are separate matters. A profile's licence or insurance label is not an independent credential check.

Keep the agreement in writing

Request the identified pest, work and areas covered, visits, quoted total, exclusions and follow-up arrangements. Ask for preparation and access instructions specific to your visit. Confirm product information and precautions with the professional when relevant.

Avoid assuming that emergency availability establishes 24/7 attendance, or that a generic guarantee covers all pests, future visits or property damage. Use the quote comparison worksheet to record open questions.

Credential sources by location

Reviewed 15 October 2026. EPA consumer guidance explains credential and contract questions for US consumers. Health Canada identifies provincial and territorial responsibility for applicator certification.

Ontario's licensing guide distinguishes operator and exterminator licences, including exemptions. UK HSE: using biocides provides UK guidance. Check the authority relevant to your work and location; this is a checklist, not a universal licensing rule.